What our Customers say...


I would recommend SERVPRO to friends and family without hesitation. All of the guys were friendly, professional and efficient!

Andrew has gone above and beyond! He's been patiently answering my questions and validating my concerns. Benito is a WORKHORSE and knows his stuff! I've been so very fortunate to have such great guys to help me through this ordeal. I've told Andrew several times how much I appreciate his work and am constantly amazed at his old-fashioned service-oriented ethic. It's as if we grew up in the same neighborhood. I will be commenting on Nextdoor in an effort to encourage people to use the Hillsboro SERVPRO in our vicinity for the stressful situations that come from home ownership. Of course, the office staff has been stellar too....so I hope some of the kudos filters down to you too.

They were so prompt that they were actually a little early. It was much appreciated

Thank you all!! This has been such a horrific time in my life and I appreciate all of you and what you have done to help save my house. I am so incredibly thankful for every single person at SERVPRO. The quickness of response to our claim and the way every single person at serve pro has treated us and  our home is amazing. As an insurance agent that has referred people to SERVPRO for years I am so impressed with what I have seen on this side of things. Thank you to every single one of you from the bottom of my heart for helping me get through one of the worst situations of my life.

Thank you so much, you did an amazing job! Very professional and polite.

Politeness and articulation of the on-site personnel.

Extremely nice and courteous.

Great job was on time and the job smells like roses. 

Staff was great and updated me on the progress. 

Keep up the great work. Very clean and very professional. 

Great Job! floor looks like new, very courteous employees. 

The SERVPRO team my family was assigned was outstanding in their work and very professional throughout this nightmare our family had to endure. I wouldn't hesitate to recommend them to anyone needing help. 

I would strongly recommend all of the staff. They are amazing. They were very courteous, very respectful, and I appreciate your company, thank you!

Great floor prep for protecting carpet with fast and tidy removal of problem debris. Wow! Early on time to job site! Yay! Excellent odor remediation. Thanks Skyler and Benito!

I liked how they cleaned up everything when they left. 

Great Job!

Andrew and his crew from day one have been great. Andrew is really polite and kind to his teammates. they need to be cloned. 

Everyone was polite and respectful. Jim was excellent as well. 

They were professional and Courteous. Jim and Tylor were amazing. 

They stayed with the challenging job till it met their requirements. 

Thank you very much during this unexpected event. 

I liked the crews that where on site. I am happy with work done.

Your team has been fantastic at every level of the job. Especially appreciate how clean and respectful to our home you are.

I will recommend them for friends and family.

We are very appreciative of the team’s quick response, customer service, attention, communication, and hard work. Thank you!

Just awesome, very impressed

I would like to compliment the entire staff (and especially Andrew) for their responsiveness and professionalism during this stressful time. They’re wonderful!

Very polite and accommodating

Without SERVPRO, not sure how or when we would have been able to start getting our home fixed. Thank you again.

Andrew Doug & Casey were great! Courteous, explained everything to this old gal, very efficient. Would recommend highly!

Special thanks and appreciation for the crew: Doug, Andrew, Corey and K.C. for a job well done, excellent attitude, politeness and cooperative spirit!

We waited almost 5 weeks for another contractor to get us a cleaning estimate for cleaning our Lodge facilities after the Camp Fire tore through Paradise only to leave several unanswered messages. One of our Lodge members mentioned that SERVPRO was working right up the street. Woody Nelson approached SERVPRO's Anthony Noble about cleaning the Lodge for smoke and soot damage from the fire. Anthony and Matt were there within 2 hours to see what we needed. We had a detailed, comprehensive estimate to present to the insurance adjustor within a week. Keep in mind that this facility is over 20,000 square feet in area and covers 2 stories. The bid was accepted and cleaning was commenced shortly after. These people brought the necessary resources and personal to complete the cleaning process rapidly, professionaly, safely and cautiously, without damage, while working under some pretty extreme weather conditions, not to mention the complete devastation surrounding us in the town of Paradise. There was excellent communication throughout the arduous process of this huge undertaking.
I can't thank SERVPRO and their professional staff enough for their Caring and Professional work in restoring our Masonic Lodge to its sparkling appearance and would recommend this company without reservation to anyone who needs or requires their service.

Bill Spencer PM
Table Mountain Masonic Lodge #124
Paradise, California

Bill was top notch. He helped so much.

They did an excellent job. 

They did great. Called before coming and were always on time.

The job that was done was the best

Super job-well done

Good and prompt work. 

Andrew Doug & Casey were great! Courteous, explained everything to this old gal, very efficient. Would recommend highly!

Although the damages that happened really sucked and has been a great inconvenience to our family the SERVPRO employees have been very kind helping through it all. The work done in our home has been very appreciated, thank you.

Andrew was the best. He was so helpful, kind, and extremely professional.

Great work.

They were great!

I have none, I was very satisfied with the work and professionalism of the SERVPRO personnel.

Thank you for prompt service and getting our problem taken care of so quickly.

Bill, Andrew, and crew were excellent. Good communication, and good work!

I want to particularly mention and thank Doug and Andrew. I was really overwhelmed with all the information and equipment, etc. They were both so kind and patient. They explained everything and never made me feel stupid or silly. 

Their service was remarkable.

Thank you so much,you’re fabulous!

Service was all good!

Very excellent to work with Brian was amazing in general

Crews did a great job.

They were very informed and asked good questions about our needs. 

Keep your workers informed on the procedure it shows on their great work done in my home, we are very happy. 

Everyone was professional and knowledgeable!

You guys are the best! Thank you!

"These guys from the Hillsboro/Forest Grove franchise were fantastic with helping me understand the scope of the damage and the clean up process"

"Workers arrived exactly on time which I really appreciated. They listened to my health issues. They answered all my questions with patience. And they introduced themselves when they arrived which was nice"

Thanks so much for your quick response to our need. We thoroughly appreciate your team. 

Thanks for all the hard work and the quick response!

Everything was great, Thanks!

They did a great job! Thank you!

Very good results. I loved how thoroughly they cleaned the home. Very good and friendly crew. 

They did a great job and were very professional!

The guys did a great job!

You and your company are the best of the 20 contractors that I interviewed, and 7 that I contracted to maintain my home, in the past month.

  By far, this experience, including a less than original bid final cost, which must be unheard of, not to mention being on time, every time, clean, professional, and then as a bonus your office being especially attentive, is something these other contractors just can't do, for whatever reasons.   People don't have time and money for those that don't share their interests. Seems obvious doesn't it?   I hope you great luck, as you have the hard work part already figured out, it seems.  



The service was prompt and thorough. The staff were very helpful during a stressful time. I have already recommended their service to my friends family and colleagues. Overall I could not be happier with SERVPRO and their staff.

My husband and I are in the property management business and this stuff happens all the time to our clients. It's a different story when it happens to you! Amazed at how "calming" everyone was to make the job smooth, easy and worry free. I appreciate it. Will certainly use SERVPRO as an example and recommend when my clients get a water loss.

Very quick to arrive and get started with the mitigation. I am sure it helped avoid further damage.

All 10's is not an exaggeration. Very informative, professional, and considerate. Monitoring every day over a holiday weekend. Made a minor inconvenience easier to endure. Thanks again.

This was our first "disaster" and we very much appreciated their knowledge and kindness. Andrew & Ben were great. These guys worked hard and late into the night for us!

Brandon and Cameron were fabulous. They were so helpful, accommodating and very careful with our belongings. I recommend them highly!!

This company is very easy to deal with and that is definitely appreciated

I can not think of anything they could do better. Amazing from beginning to end.

Professional service and reassured me by explaining the process which helped me to become confident in their expertise. Very friendly, thank you so much. I certainly appreciate the service. Always with a smile. Very approachable employees.

Professional, hard working crew! Very impressed.

SERVPRO has been great to work with: all the technicians and managers have worked around my scheduled and have been pleasant, professional and hard-working throughout this experience. I would highly recommend SERVPRO to anyone.

Every single person from SERVPRO went above and beyond the call of duty. Excellent work, customer service, and exemplary in every aspect.

Hey guys,

Richard and I want to share some feedback for the cleaning crew. Elba, Mario and Benito were so great! these 3 are a well-oiled machine. Each person knows his/her role and I'm certain their expertise is why their efforts were completed in 1.5 days.

Characteristics of the "A-Team"

  • Friendly
  • Professional
  • Courteous
  • Thorough
  • On-time
  • Explained the process
  • Worked HARD



Super fast response time and were here throughout the process when I needed them. They all knew what they were doing, very courteous as well.

SERVPRO responded soon after I called.  They were very careful to address the concerns we had about the water damage while also making sure our special needs son was not affected.  Thank You for your expertise and professionalism.

We desperately needed our home cleaned after we had a contractor do some remodeling.  SERVPRO was there and delivered on their promises.  We are grateful we selected them for the post construction clean up.

Thank you so much for the updates and the excellent work your company did in serving our mutual client. We will highly recommend your company to other home owners that need your service.

We had a furnace fire which smoked up our entire home from top to bottom.  We weren't even able to stay in our home the day of the fire.  SERVPRO of Hillsboro came out the following day and began cleaning.  The progress went so well that we were only out of our home one night.  We are surprised out how clean they were able to return our home to that we won't ever call anyone else but them in the future.

SERVPRO Hillsboro/Forest Grove came to our Rescue!  Thank You! 

Our Office had a small flood over the weekend and we did not know about it until the following Monday.  Our Agent suggested we call SERVPRO and we are glad we did.  They were able to respond immediately and we didn't even need to close our doors for business.

Every single person I met and spoke with was kind, courteous, friendly and professional. So very helpful during this stressful incident.

We just went through the mold remediation process in our home and I wanted to express how much I appreciated Andrew. He did an excellent job and was very helpful and informative through the entire process. We weren't sure what to expect but he was very nice and made sure to keep us informed about what he was doing. He was very friendly and we appreciated working with him.

Ashton Tenly Property Management Company has been a client of SERVPRO for over three years now. They have always been great to work with and followed through with they’re commitments and pricing. I have toured their facility and met with the owner. Everyone associated with SERVPRO is outstanding and I am convinced that they can really make it “Like it never even happened”. I can without any reservation recommend them for your restoration needs.

Windsor Properties, LTD. has been using SERVPRO for the more than 10 years. SERVPRO’s service is second to none. Their staff is always very quick to respond and thorough with the work they do. SERVPRO is always clear in their assessment of the problem and communicates the full scope of work that will need to be done to finish the job completely. When we hire SERVPRO, we always know that the job will be done right and to our satisfaction. We never hesitate to recommend SERVPRO.

I know it was a small job, but my husband & I are VERY happy with your quick, thorough, & professional work (& workers). If we ever need this sort of service again, we'll definitely be calling you. Thanks.

As an Allstate agent, who has been in the business for 16 years, I never hesitate in referring my clients to SERVPRO. I know my clients will be well taken care from beginning to end. I am confident that all of their needs and concerns will be addressed with a quick response. My most recent client, who used SERVPRO, could not say enough about the professionalism and work ethic of the technicians. I highly recommend SERVPRO! I have even used them myself!”

Just want to let all of you know about the GREAT job SERVPRO did on a carpet I thought was a lost cause. These guys went above and beyond. This carpet now looks amazing & believe me it was bad before they got their hands on it. They also do Fire & Water cleanup, restoration & Biohazard. They also are great for apartments that have heavy cig smoke damage.

So if you are look for a company that does a wonderful job give them a call.

Patty Alex Karen's Korner Apartments

I can personally say that SERVPRO is a great service provider for our customers in need and a great business partner we can rely on. They are always there for our customers when they need it most. Whether it is a leak in their sink, a tree leaning against their house, a big fire restoration, or even situations like an upset skunk inside of their house - you’ve helped our customers every time. We trust your services so much we send all of our customers to your company.

Several weeks ago I had the common halls to two buildings cleaned by SERVPRO. They made them look almost back to new, but the most amazing part is after several weeks and it being winter, they still look like they were just cleaned. I will continue to use SERVPRO for my carpet cleaning, and will keep them in mind when I have other problems arise. Thank you for a job done better than I expected.

Lona Todd Manager Country Meadow Estates