Why choose SERVPRO?

1/2/2024 (Permalink)

Our crews are standing by, ready to help make it like it never even happened!

When things like broken pipes, dishwasher leaks, and sewage backups happen, you need to act fast! You need a restoration company who acts fast, as well. That is why our team at Hillsboro/Forest Grove has crews who are on call 24 hours a day, 7 days a week, 365 days a year. We are here to respond to property damage and help make it “Like it never even happened.”

With 20 years of experience, there are not many situations we have not seen or restored. Our team of trained and empathetic professionals is here to walk through the disaster and damage with you. SERVPRO® also has an in house construction company, McGinnis Restoration and Construction, so we can work with you from start to finish. SERVPRO® of Hillsboro and Forest Grove is proud to be a locally owned and operated team committed to our customers and our community. If property damage strikes, we are just a phone call away – 541/745-2097

SERVPRO® has the heart to help

12/26/2023 (Permalink)

Our hardworking team at SERVPRO® loves spending time giving BACK to the Communities we serve thru Charity Fundraisers.

SERVPRO® is a company that strongly believes in giving back to our Community.  We are involved in many charitable events during the year. Our Team goes above and beyond to give back. Even after assisting customers during the business week, our team still finds time to go above and beyond when the call arises. We have even participated in two fundraisers back to back in one day! These organizations that provide assistance to those in need mean so much to our SERVPRO® family.

Just to name a few, our Team has proudly participated in the Polar Plunge for the Special Olympics in both Salem and Corvallis for the past few years, which benefits our local Special Olympic athletes. The event in Corvallis also combines with Run Off Your Tutu for Furniture Share, a Walk/Run 5k which helps local in-need families with beds and furniture. Both of these organizations impact our community in such a positive way.  SERVPRO® is proud to participate and assist these, and many other charitable groups, as our mission is to give back whenever we can. That’s why when you're looking for a company to work on your home or business for your restoration needs, SERVPRO® has the heart to help our community!

SERVPRO® helps every step of the way!

11/15/2023 (Permalink)

Your SERVPRO® Team is here to help you every step of the way! Call today!

SERVPRO® Franchise Professionals understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

SERVPRO® Franchise Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the SERVPRO Franchise Professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO Franchise Professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO® Franchise Professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

• A Complete Electronic Job File.
  • First Notice of Loss.
  • Detailed Estimate.
  • Digital Loss Photos.
  • Scanned Forms and Paperwork.
  • All delivered by email or hard copy.
• On-line Access to All Files.
  • New Assignments.
  • Pending Jobs.
  • Completed Jobs.
• Informative Reports to Improve Results
  • Job Cost Data.
• Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to Franchise Professionals and Insurance Clients at our state of the art IICRC Approved Training Facility. 

Vendor Qualification Compliance and Professionalism

If you call SERVPRO®, we will use only qualified vendors to service your customer. That commitment resulted in:

• A National Call Center to achieve prompt handling of the claim.
• Implementation of best practices and job process programs.
• National Accounts qualification criteria and annual compliance checks.
• Crew and vehicle standards.
• Insurance requirements.
• File documentation requirements.
• Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO® Franchise Professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO® Franchise Professionals’ documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO® leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage. Call today! 541-745-2097

Heart to Help

9/26/2023 (Permalink)

Your caring team at SERVPRO® of Hillsboro & Forest Grove has the heart to help you in your time of need

SERVPRO® representatives come from all types of back grounds, but all have the same focus on WHY they choose SERVPRO® of Hillsboro & Forest Grove and to work in this industry. They all have the heart to help.

What we do here at SERVPRO® is more than restoring property damage. We assist our communities and work hand in hand with folks during their most tragic life happening event. 

Going through a major loss such as a house fire, back up of sewage, water loss or biohazard clean-up is a daunting process. Our team here at SERVPRO® understands our expertise, the need of calmness and guidance. 

From commercial size scale of loss to the small leak in a home, all losses are the same to us.

When considering a mitigation company, choose SERVPRO®, the folks with a heart to help!

Professionals at work

8/4/2023 (Permalink)

Your SERVPRO® Team has been train by the IICRC to provide you with the utmost highest industry standards

SERVPRO® is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry, as well as provides training and certification directly to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops THE Standards for the Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO®

SERVPRO® specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO® Corporate Training Facility to IICRC-Industry Certification, rest assured our staff is equipped with the knowledge to restore your property.

Crime Scene Cleanup Services in Cornelius?

1/3/2023 (Permalink)

We clean and restore crime scenes in Washington County.

Our local Hillsboro and Forest Grove team is known for our fire and water cleanup and restoration services, but we also provide many specialty cleaning services that exceed what a standard cleaning service can do. We have been providing service in Cornelius for many years.

Crime scenes require specialized cleaning services and techniques because crime scene investigations leave behind fingerprint and evidence-gathering chemicals that are difficult to remove without the right cleaning agents. Our technicians follow Occupational Safety and Health Administration (OSHA) guidelines and protocols. Our professionals are trained and certified to clean and restore crime scenes quickly and efficiently by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Once the crime scene investigation is complete, our job begins.

 Crime Scene and Trauma Cleaning Services

• Fingerprint powder and evidence-gathering chemicals
• Tear gas and pepper spray residues
• Fire extinguisher residue
• Blood, bodily fluids, and tissue remnants

Crime Scene Residues

We can clean and restore your property after a crime scene investigation, from fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accidents, trauma, crime, or death. Our trained Professionals clean, disinfect and deodorize the structure.

Call Us Today!

When your home or business in Cornelius requires crime scene cleanup services, we are Here to Help. ® Our  Hillsboro and Forest Grove team will restore your damage “Like it never even happened.” Call us today at 503-648-8513.

Franchises are independently owned and operated.

Our Use of Advanced Technology and Techniques Saves Customers in Forest Grove Time and Money?

12/27/2022 (Permalink)

We restore property damage 24-hours a day in Washington County.

Our local Hillsboro and Forest Grove team uses advanced technology and techniques to restore water damage quickly and efficiently. Advanced technology and powerful equipment allow us to identify and remove water from areas rapidly. Here are some examples of the equipment we use to detect, extract, and dry water damage in homes and commercial properties:

Moisture Detection and Measurement

•  Surface moisture meters
•  Infrared imagery
•  Evasive moisture detectors
•  Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers cause moisture to evaporate at a faster pace
• Industrial-grade dehumidifiers pull the water vapor from the air

Call Us Today!

When you discover water damage in your home or commercial business in Forest Grove, we are Here to Help. ® Our Hillsboro and Forest Grove team will restore your damage “Like it never even happened.” Call us today at 503-648-8513.

Franchises are independently owned and operated.

Corneilus Homes Deep Cleaned in Time for the Holidays?

11/29/2022 (Permalink)

Our team deep cleans homes and businesses in Washington County.

With the holiday season upon us, it’s an excellent time for Corneilus residents to have their homes professionally cleaned. Our local Hillsboro and Forest Grove team provides deep cleaning services that exceed what a standard cleaning service can do. Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industries.

Carpet and Upholstery Cleaning

Our carpet and upholstery cleaning service will remove the dirt and unwanted dust you don’t see. A professionally cleaned carpet and furniture may make all the difference in brightening a room and freshening your home.

Air Duct Cleaning

We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal

Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

Sewage and Biohazard Clean Up

Our experts are ready to assist in the clean-up of sewage and other biohazard materials and provide deep cleaning services for your home.

Call Us Today!

When your home or business in Corneilus begins to look dull and tired, our Hillsboro and Forest Grove team will clean your property and leave it looking great and smelling fresh. Call us today at 503-648-8513.

Franchises are independently owned and operated.

Happy Water Damage Customers in Hillsboro?

11/1/2022 (Permalink)

We are leaders in water damage restoration services in Washington County.

In all that we do, our local Hillsboro and Forest Grove teams strive to deliver the best customer experience to every customer we serve. Here are some customer testimonials from happy water damage customers:

“Thank you all!! This has been such a horrific time in my life, and I appreciate all of you and what you have done to help save my house. I am so incredibly thankful for every single person at SERVPRO. The quickness of response to our claim and the way every single person at serve pro has treated us and our home is amazing. As an insurance agent that has referred people to SERVPRO for years, I am impressed with what I have seen on this side of things. Thank you to every single one of you from the bottom of my heart for helping me get through one of the worst situations of my life.” Melissa in Hillsboro

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

Our team in Hillsboro and Forest Grove is Here to Help ® when your home or business in Hillsboro has water damage. Call us today at 503-648-8513.

Franchises are independently owned and operated.

What Are the Causes of Mold Damage in Hillsboro?

9/27/2022 (Permalink)

We are trusted leaders in mold remediation services in Washington County.

When you discover mold growing in your home, fast mitigation is required to minimize the chances of the mold spreading to other areas of the structure. Our Hillsboro and Forest Grove teams have been restoring mold damage in Hillsboro for years. Here is some information from our website about mold:

• Mold is present almost everywhere, indoors and outdoors
• Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or air conditioning and heating systems or even hitch a ride indoors on your clothing or a pet
• Mold spores thrive on moisture
• Mold spores can quickly grow into colonies when exposed to water 
• Mold colonies may produce allergens and irritants
• Before mold remediation begins, all water or moisture sources must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Call Us Today!

Our local team in Hillsboro and Forest Grove is Here to Help ® when your Hillsboro home or commercial business has a mold outbreak. We’ll restore your mold damage “Like it never even happened.” Call us today at 503-648-8513.

Franchises are independently owned and operated.

Highly Trained Restoration Team in Hillsboro?

8/2/2022 (Permalink)

We respond to property damage emergencies 24-hours a day in Washington County.

When you have a property damage emergency, we can help! Our Hillsboro and Forest Grove office invests heavily in training programs for our in-house and field technician team members. Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. Our technicians have the training, equipment, and experience to clean and restore any form of property damage in Hillsboro.

 The training program includes:

• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

e-Learnings

Everyone on our staff - from the office team to our field technicians - has access to web-based training. This training is voluntary and is a program designed to be an ongoing training series for our employees. These training courses feature video presentations and support materials, followed by a knowledge test at the end of each module. Ongoing education keeps our office team and technicians current on new industry standards and best practices for the cleaning and restoration industry.

Call Us!

When your Hillsboro home or business needs emergency restoration services, our local team in Hillsboro and Forest Grove is Here to Help. ® We’ll restore your property damage “Like it never even happened.” Call us today at 503-648-8513.

Franchises are independently owned and operated.

Hillsboro SERVPRO of Here to Help

4/5/2022 (Permalink)

SERVPRO of Hillsboro / Forest Grove is Here to Help

Last month our team at SERVPRO of Hillsboro / Forest Grove had the opportunity to help a local family in need. We had someone in the community reach out and let us know about a local family and need and told us their story. We knew at once that they were someone we needed to help and knew we could help. 

This family had mold in their home that had caused damage to the contents of the home and they needed help with how to take care of their contents. Our team helped to safely dispose of the affected contents and items. We are so proud of being part of this community and able to help those in need in our area.

SERVPRO of Hillsboro / Forest Grove is Here to Help when our community needs us. 

Why choose SERVPRO of Hillsboro / Forest Grove when property damage strikes.

3/18/2022 (Permalink)

When things like broken pipes, dishwasher leaks, and sewage backups you need to act fast. You need a restoration company who acts fast also. That is why our team at Hillsboro has crews who are on call 24 hours a day, 7 days a week. We are here to respond to property damage and help make it “Like it never even happened.”

With 20 years of experience, there are not many situations we have not seen or restored. Our team of trained and empathetic professionals is here to walk through the disaster and damage with you. SERVPRO of Hillsboro / Forest Grove is proud to be a locally owned and operated team committed to our customers and community. If property damage strikes, we are just a call away.

Advanced Technology in Gaston?

12/30/2021 (Permalink)

Advanced Technologies and Specialized Training for Gaston

At SERVPRO of Hillsboro / Forest Grove we use advanced technology, and our technicians undergo initial and continuous training to keep up-to-speed on technological advancements and industry best practices. This saves our customers time and money and allows our technicians to restore residential and commercial properties in Gaston to preloss condition faster and more cost effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the non-profit certifying body for the restoration industry. The IICRC sets the cleaning and restoration standards we follow. These standards incorporate the field of psychometry, allowing our technicians to become proficient in manipulating temperature and relative humidity through moisture detection and measurement equipment. This is important because excess moisture can cause further damage to a structure and encourage mold and other microbial damage.

Moisture Detection and Measurement Equipment

• An infrared camera may be used to identify water location for thorough water removal
• Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Call Us Today!

When you have a property damage emergency in Gaston, SERVPRO of Hillsboro / Forest Grove has a team of highly trained restoration technicians ready to assist you 24-hours a day. We’ll restore your property damage, “Like it never even happened.” 

Faster to Any Size Disaster in Forest Grove.

12/29/2021 (Permalink)

Faster to Any Size Disaster in Forest Grove.

It’s nice to know that SERVPRO of Hillsboro / Forest Grove is on-call and available 24-hours a day to respond to property damage emergencies in . We usually arrive on-site within four hours of your call in most cases. Although we are better known for fire and water damage mitigation, we also offer many other specialty cleaning and restoration services for residential and commercial businesses! Here are some of the deep cleaning and restoration services you may not know about:

Overview of Cleaning Services

• Air Ducts
• Heating, Ventilation and Air Conditioning (HVAC) Units and Systems
• Biohazard
• Carpet and Upholstery
• Ceiling, Floors & Walls
• Certified SERVPRO Cleaned
• Drapes and Blinds
• Odor Removal
• Sewage and Toilet Overflow
• Trauma and Crime Scene
• Vandalism and Graffiti
• Commercial Cleaning Services

SERVPRO of Hillsboro / Forest Grove has experience working in many types of commercial buildings and properties, including: 

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

Call Us Today!

SERVPRO of Hillsboro / Forest Grove technicians are on call 24-hours a day to respond to residential and commercial property damage emergencies. We have the experience and equipment required to mitigate property damage, no matter how big the job is. We’ll restore your property damage in Rockaway Beach, “Like it never even happened.”  

SERVPRO of Hillsboro/Forest Grove wants to share one of our best tips

7/15/2021 (Permalink)

SERVPRO of Hillsboro/Forest Grove is Here to Help make it “Like it never even happened.” Call us 24/7 to help with your emergency needs.

Today is Give Something Away Day, and SERVPRO of Hillsboro/Forest Grove wants to share one of our best tips.

One of the best tips to limit the threat of water damage is knowing where your water shut-off valve is located in your home or property.

Stopping the water is the single most important way to limit the amount of damage.

Not only is it important that you know how to turn off the water, but that everyone who could be in the home alone does as well since you can never plan when property damage might strike.  If property damage from a pipe break, appliance failure SERVPRO of Hillsboro/Forest Grove is Here to Help make it “Like it never even happened.” Call us 24/7 to help with your emergency needs.

SERVPRO of Hillsboro/Forest Grove Is Here for Your Construction Needs

7/9/2021 (Permalink)

SERVPRO of Hillsboro/Forest Grove is available 24 hours a day, 7 days a week for all your emergency restoration needs.

SERVPRO of Hillsboro/Forest Grove is not only a leader in restoration and mitigation from things like fire and water damage. But our team of skilled and trained construction professionals can help you with any new home or construction remodeling projects. Our teams have years of experience helping customers make disasters and damage from things like appliance leaks or kitchen fires “Like it never even happened.” But our SERVPRO of Hillsboro/Forest Grove also has the experience, skills, and teams to help with any remodeling or repair needs.

If water damage from a pipe break or soot from a kitchen fire have wreaked havoc in your residential or commercial property, we are Here to Help. SERVPRO of Hillsboro/Forest Grove is available 24 hours a day, 7 days a week for all your emergency restoration needs.

Forest Grove Area Crime Scene Cleanup

5/28/2021 (Permalink)

There is not much SERVPRO of Hillsboro/Forest Grove cant do to help you when your property suffers from damage and disaster.

There is not much SERVPRO of Hillsboro/Forest Grove can't do to help you when your property suffers from damage and disaster. Biohazard and crime scene cleanup is one of the many services that we provide for our customers. It is also one of the many services that no one wants to have to use. 

Crime scene cleaning? Yes, that's us too. The fingerprint dust used by law enforcement is messy stuff and can require professional cleaning after a home's been dusted top to bottom.

If property damage like a crime scene strikes your Forest Grove area home we have teams who are on call 24 hours a day 7 days a week. We know that when property damage strikes there is no time to wait. 

Why Choose SERVPRO of Hillsboro/Forest Grove?

3/9/2021 (Permalink)

When property damage interrupts life, there is no time to wait for business hours to get help, that is why SERVPRO of Hillsboro/Forest Grove is ready

When property damage happens to your home or business, you may ask yourself what you do next or who to use for remediation, why choose SERVPRO of Hillsboro/Forest Grove to help?

SERVPRO of Hillsboro/Forest Grove has 20 years of experience helping customers in our communities, we have the skills and experience to restore your property and we are ready 24/7. We have crews who are on call 24 hours a day, 7 days a week 365 days a year. No matter the day or time, when you call with an emergency we will dispatch a crew and get to helping you make it "Like it never even happened."

When property damage interrupts life, there is no time to wait for business hours to get help, that is why SERVPRO of Hillsboro/Forest Grove is ready 24/7 to help you. 

Why To Trust A Professional Like SERVPRO of Hillsboro/ForestGrove With Your Property Damage

2/3/2021 (Permalink)

We know that when it comes to property restoration and mitigation you have many choices.

You can decide to do nothing and hope that the water will dry on its own or that the smell will get less over time. And that may happen, but it's not very likely. When property damage is not taken care of it often leads to secondary damage like mold or microbial growth. 

You could decide to try and take care of the issue yourself. But without the proper moisture meters, you may leave affected materials causing additional damage and can lead to musty and stale odors. 

Or you could decide to trust the local and experience restoration and mitigation company, SERVPRO of Hillsboro/Forest Grove. We have been working to restore homes and businesses for 20 years and have the team, experience, and equipment to help make your property damage "Like it never even happened." 

Content Restoration in Hillsboro

1/27/2021 (Permalink)

When the contents of your home are damaged from fire and water, we are Here To Help.

When a home has been damaged by water or fire damage from things like an electrical fire or a pipe break not only is the structure of your home or office damaged but so is everything inside the property. SERVPRO of Hillsboro & Forest Grove Counties helps you with the whole process, from dry out and mitigation to packing out, cleaning, and packing back. 

SERVPRO of Hillsboro & Forest Grove Counties uses a lot of bubble wrap, probably a LOT more than you think. During the restoration process, often with fire or water damage our team of trained and experienced professionals completes the "pack out" and packs away the contents to be temporarily moved during the restoration process.  

For any pack out and content cleaning needs, SERVPRO of Hillsboro & Forest Grove is Here To Help. 

HVAC Cleaning in Hillsboro

1/21/2021 (Permalink)

SERVPRO of Hillsboro & Forest Grove is Here To Help.

In 2020 we all spent a LOT more time in our homes than ever before. Even though we are now in a new year (good riddance 2020) lots are still doing work and school, and everything in our homes, and that means more mess. 

More time at home means things are getting dirty faster including your HVAC system. SERVPRO of Hillsboro and Forest Grove is able to help with your HVAC cleaning needs.

Give us a call to see if your air ducts need cleaning.

Air Duct Cleaning

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the air ductwork of your home or business. If your HVAC has been operating a while without attention, it could be circulating odors, dust, and other contaminants. 

How to stay safe this holiday season.

12/16/2020 (Permalink)

Stay safe this holiday season.

This holiday season, like most of 2020 will look different for all of us. Here are a few tips to keep in mind and put into practice to help keep you and your family as safe as possible this holiday season. 

Location

• Indoor gatherings generally pose more risk than outdoor gatherings. This is especially true for indoor gatherings with poor ventilation like closed windows and doors. 

Duration

• Gatherings that last longer pose more risk than shorter gatherings. 

Number of People 

• Gatherings with more people pose more risk than gatherings with fewer people. 

Mask Up

• The use of masks helps to slow the spread of the diseases and helps to protect you and those you are with. 

For more information please check with the latest CDC guidelines and adhere to any city, county, or state guidelines in place. 

Why SERVPRO of Hillsboro/Forest Grove is the team to trust

11/30/2020 (Permalink)

We here at SERVPRO of Hillsboro/Forest Grove are the local team with nearly 20 years of experience helping our neighbors make it "Like it never even happened," when disaster strikes. Just because we deal with property damage daily, it does not mean that you do, that is why you need to have a team that you can trust. 

Property damage like water damage from flooding or a pipe break or fire damage from an electrical fire or kitchen fire due to a cooking mishap can happen at any time and in any property. That is why we have teams of trained and experienced technicians who are on call around the clock to respond to your property disaster. We are Here To Help no matter the type of loss or the cause of loss, we are just a phone call away. 

What to do when disaster strikes your Forest Grove home

11/30/2020 (Permalink)

Your home is likely the biggest investment and purchase you will ever make, so when you have water pouring through the ceiling of your living room from an upstairs bathroom's toilet overflowing it can seem like the worst day. It may seem like the most impossible task to make your house feel like home again after a property disaster. 

When your home feels like a disaster and there is water, sheetrock, and insulation to clean up you need a team of trusted restoration professionals who have the skills, experience, and equipment to restore your home and treat it as their home while work is being completed. SERVPRO of Hillsboro & Forest Grove has nearly 20 years of experience helping customers like you when disaster happens, we are just a call away when you need us. 

Hazards from Water Damage in the Hillsboro Area

11/23/2020 (Permalink)

When water damage strikes a business or home, there can be many dangerous and hazardous materials that could be exposed. Whether your water damage is from a broken pipe, an appliance failure, or storm damage, our technicians have the experience and skills to help make it "Like it never even happened." 

A water loss can involve hazardous materials that require specialized experts. There are two types of hazardous materials that are most commonly found in structures; asbestos and lead. 

Our SERVPRO of Hillsboro/Forest Grove technicians have experience working in dwellings with such materials and know-how to properly mitigate and mediate them while keeping you and your family safe. If you need help after water damage has struck, give us a call, we are Here To Help. 

Why trust SERVPRO of Hillsboro/Forest Grove

11/19/2020 (Permalink)

We deal with property damage every day, we know that pipes break, toilets overflow, and appliances leak, but that does not mean that you deal with property damage every day. We know that when water is pouring through your ceiling from the second story that there is no time to waste to get to work mitigating and remediation the water damage. SERVPRO of Hillsboro/Forest Grove have teams of technicians who are ready to respond around the clock when property damage strikes.

Once onsite out teams work to assess what is wet and affected, take photos for the insurance documentation process, and begin setting drying equipment. Our teams will place large industrial fans called air movers to help circulate hot dry air and will use a dehumidifier to remove moisture from materials and the air. Out ream works to make it “Like it never even happened.”

Leave us a review on Yelp!

7/16/2020 (Permalink)

Thank you for choosing SERVPRO! We really appreciate your business and truly value you as a customer.

Customer satisfaction is extremely important to us and we'd love to hear your feedback on how you feel about your recent service! If you could take a few minutes to leave a Google review for us we'd really appreciate it.

To submit your review, simply click on our link below and let us know what you think.

Thanks in advance for taking the time to leave a review! If you have any questions or would like to speak directly about the services we provided, please feel free to contact us at any

https://www.yelp.com/biz/SERVPRO-of-hillsboro-forest-grove-cornelius

SERVPRO is hiring

2/13/2020 (Permalink)

SERVPRO of Yamhill & Tillamook Counties and SERVPRO of Hillsboro / Forest Grove is currently hiring Production and Cleaning Technicians.

Primary Role: Perform services as assigned, following SERVPRO production guidelines. Communicate with the customer to make sure that all needs are met. Support crew chief and other production personnel as needed. Clean and maintain vehicles, equipment, warehouse and office areas as needed.

Results Expected: Production processes are performed according to guidelines and work orders. Communications to crew chief and customer are timely. Jobs are completed at or beyond customer expectations. Vehicles, equipment, and facilities remain clean, orderly, and working properly.

The requirements for this position:

Must have a professional appearance and great attitude.
Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft.
Because we provide 24-hour emergency services, must be willing to be on call, as needed.
Some night and weekend work is required.
Must be able to lift a minimum of 50 pounds.
Must have a high school diploma or a GED certificate.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.

Please call 503-648-8513 for more information or email your resume to erin@SERVPROhfyt.com

Residential water damage can be a nightmare, we are here to help!

2/5/2020 (Permalink)

Water damage caused by an upstairs toilet supply line.

Imagine that you had a long day at work and you just want to come up and throw your feet onto the coffee table. 

You key your put you key in the door and you can almost feel the sweet relief. You walk in, and your entire living room ceiling has collapsed!

You left home and nothing was out of the ordinary. You get home to water and fallen sheetrock all over your floors and furniture. This truly sounds like a nightmare!

Unfortunately, that was the case for this customer. Instead of relaxing she quickly got on the phone with the insurance carrier who recommended she call SERVPRO. Within 1 hour of receiving the call SERVPRO was onsite with a full staff to begin emergency mitigation services. 

We were able to work quickly and efficiently to remove the standing water, clean the contents, and begin drying the affected materials. 

If you find yourself in this predicament please do not forget to call 1-800SERVPRO!

Where is this water coming from??

2/5/2020 (Permalink)

Rockpile had caused water to begin entering the building through an exterior wall affecting multiple rooms!

It was a busy Tuesday for this SERVPRO office due to a Monday full of rain, when we received a call from a local city office. 

Help, there is water coming into our building and we do not know where it is coming from. This is something that we here more often than not. Usually we find the source of the water is from inside the building. 

This was not the case with this city office. We received the call early in the morning. We had yet to finish our coffee! But that does not stop SERVPRO from having an onsite time of less than two hours. In this case, it was about 25 minutes. 

When we arrived onsite we first checked inside the building to find the source. With no luck we went to the exterior of the building. On the side of the building we found a rock pile that had been placed right next to an exterior wall of the building. 

This rockpile was causing the water to pool around the foundation. OH NO! We are SERVPRO do much more than just demolition and drying. Sometimes our jobs consist of digging trenches to free water from trapped spaces. 

That is exactly what we did for this facility. We created a trench to drain the water into an adjacent parking lot. 

Within 2 hours of receiving the call we had found the source, fixed the problem, extracted standing water inside, and setup equipment to begin drying. 

Remember, SERVPRO is faster to any Disaster. If your home or business suffers a disaster don't forget to call 1-800-SERVPRO!

SERVPRO Emergency Response

11/22/2019 (Permalink)

The cleanup and restoration begins with a phone call. Our national call center is fully staffed 24 hours a day and ready to dispatch the nearest SERVPRO Franchise Professionals to your home or business. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of damage.

We Answer the Phone Ready to Help
Call Today 1-800-SERVPRO

A water damage event can be traumatic and when you call, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. Our representative will lead you through a series of questions to better understand your needs.

SERVPRO specializes in water damage—in fact, SERVPRO is the premier water damage restoration company in the U.S. and Canada.

What to Expect

When you call, a call center representative will ask several questions regarding your water damage emergency. Armed with the details of your water event, we’ll dispatch a nearby SERVPRO Franchise Professional who will respond immediately.

Our SERVPRO Representative will ask several questions:

•  Your name and contact information
•  Your insurance information (if applicable)
•  The street address of the water-damaged home or business
•  When did the flooding or water damage occur?
•  What caused the water damage (if known)?
•  Is there electricity available (on-site)?

Water Damage Inspections

11/22/2019 (Permalink)

The water damage restoration process begins with a detailed inspection of your property, including a damage assessment. The SERVPRO Franchise Professional is determining the scope of the damage so he or she can develop an appropriate plan of action.

They Identify and Stop the Water Source

They check for the source of water in your home and business and stop it. The water source must be stopped before the drying process can begin.

• Stop the Source
• Check for Contaminated Water

They Identify the Type of Water

SERVPRO Franchise Professionals must identify the category and classification of water to restore your property safely to industry specifications. The type of water contamination will affect the specific restoration processes used to restore your property.

• White / Category 1 Water
• Gray / Category 2 Water
• Black / Category 3 Water

They Survey the Extent of the Water Damage and Inspect the Premises

They inspect and test your home to discover the extent of the damage. Additionally, they will look for safety concerns and explain them to you. If you are aware of any safety issues, such as asbestos or lead, please share them.

• Survey Damage
• Complete Safety Inspection

They Move or Block Furniture

They move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

Types of Smoke

11/22/2019 (Permalink)

In the event of kitchen fire this holiday season, it is best to be informed on the different types of smoke, and the damage they cause.

Wet Smoke (Plastic and Rubber):

Low heat, smoldering, pungent odor, sticky, smeary, Smoke webs are more difficult to clean. 

Dry Smoke (Paper and Wood):

Fast-burning, high temperatures, heat rises, therefore the smoke rises. 

Protein fire Residue: (Produced by evaporation of material rather than from a fire)

Virtually invisible, discolors paint and varnishes, extreme pungent odors.

Fuel Oil Soot (Furnace puff backs):

While "Puff Backs" can create havoc for homeowners SERVPRO franchise professionals can, in most cases, restore the contents and structure quickly!

Other types: (tear gas, fingerprint powder, and fire extinguisher residue.

SERVPRO franchise professionals are trained to handle even the toughest losses. If your home or business suffers fire or smoke damage, contact your local SERVPRO franchise professionals to make it "Like it never even happened".

Their identity is masked but their odor is ... RACCOONS

2/28/2019 (Permalink)

ARE THERE RACCOONS LIVING WITH YOU

Last month’s Tip of the Month focused on the Hospitality Industry dealing with prevention of suicides.

From this discussion I learned there are a lot of people that don’t have a good understanding of what biohazards are and why they are dangerous to one’s health.

So what is a biohazard? According to the Merriam-Webster dictionary:

A biological agent or condition that is a hazard to humans or the environment; also:  a hazard posed by such an agent or condition

Bio-Hazard threats can be found anywhere. Your work place, your health provider’s office, the grocery store, your child’s school or day care and even your own home! – Biohazard’s should be handled with extreme caution.

What are some biohazard examples?

• Human blood and blood products. This includes items that have been contaminated with blood and other body fluids or tissues that contain visible blood.
• Animal waste. Animal carcasses, body parts, and feces or any bedding material used by animals that are known to be infected with pathogenic organisms.
• Human body fluids. Semen, cerebrospinal fluid, pleural fluid, vaginal secretions, pericardial fluid, amniotic fluid, saliva, and peritoneal fluid.
• Microbiological wastes. Common in laboratory settings, examples of microbiological wastes include specimen cultures, disposable culture dishes, discarded viruses, and devices used to transfer or mix cultures.
• Pathological waste. Unfixed human tissue (excluding skin), waste biopsy materials, and anatomical parts from medical procedures or autopsies.
• Sharps waste. Needles, glass slides and cover slips, scalpels, and IV tubing that have the needle attached.

Biohazard Safety Levels with Examples

There are 4 levels of biohazards, according to the Centers for Disease Control:

• Biohazard Level 1: Agents that pose minimal threat to humans and the environment. E. coli, Bacillus subtilis, and Naegleria gruberi.
• Biohazard Level 2: Agents that can cause severe illness in humans and are transmitted through direct contact with infected material. Examples include HIV, hepatitis B, and salmonella.
• Biohazard Level 3: Pathogens that can become airborne and cause serious diseases. Examples include tuberculosis and Coxiella burnetii.
• Biohazard Level 4: Pathogens that pose a high risk of life-threatening disease for which there are no treatments. Examples include the Ebola virus and Lassa virus.

If you find yourself face to face with a potential biohazardous situation that is too big or too dangerous for you to handle on your own, let me know and I will send our trained professional staff to give you the help you need.

Heating tips

2/28/2019 (Permalink)

Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove or a portable space heater. Have a three foot “kid-free zone” around open fires and space heaters.

Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.

Remember to turn portable heaters off when leaving the room or going to bed.

Test smoke alarms monthly. 

Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters. 

Have heating equipment and chimneys cleaned and inspected every year by a qualified professional. If your property does suffer fire damage, contact your local SERVPRO® Franchise Professionals

Winter Weather tips

2/28/2019 (Permalink)

Winter weather can bring about more issues than just slippery roads and a sidewalk to shovel. If you live where temperatures sink below freezing level, you are also at risk for frozen pipes and ice dams, which can create a major disaster at your home or property.

FROZEN PIPES

Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages or kitchen cabinets. A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. To prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross.

-Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses. 

-Open kitchen cabinets to let warm air circulate near the plumbing.

-When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.

-Keep your heat set to the same temperature both day and night.

ICE DAMS

Ice dams can be a little-known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof ’s shingles and into the structure’s interior areas, as well as causing gutters and shingles to move or fall. Icicles can be an initial sign of an ice dam, according to Travelers.com. To spot ice dams inside, “check for water stains or moisture in your attic or along the ceiling of exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane.” Removing an ice dam as soon as it is found is vital to helping prevent damage to your property and can be done using heated cables, a roof shovel or calcium chloride ice melter.

If winter weather causes water damage to your property, your local SERVPRO® Franchise Professionals are only a call away, 24/7, ready to restore to preloss condition. 

We care for more than just your home.

2/28/2019 (Permalink)

Starting in 2005, the Center for Disease Control (CDC) established the National Influenza Vaccination week “to highlight the importance of continuing flu vaccination through the holiday season and beyond.” In 2017, by the end of November only about 41% of the recommended US population had been vaccinated.

If you’ve already gotten the flu, you can still get vaccinated to protect you against other strands of the flu, according to the CDC. People with high risk of complications from the flu include young children, pregnant women, people with certain chronic health conditions and people over the age of 65, and should get vaccinated. Although anyone is at risk of getting the flu, for high-risk people, hospitalization or death is more likely than for others.

According to the CDC, “flu vaccination can reduce flu illnesses, doctors’ visits and missed work and school due to flu, as well as prevent flu-related hospitalizations.” Get a flu shot today to protect yourself and your loved ones.

Leaking pipes AND leaking roofs? Oh no!

2/28/2019 (Permalink)

If you find mold in your attic you might have a leak in your roof that went unnoticed. A leak in the roof will allow moisture to enter your home thus creating an ideal growing condition for mold. Before doing any mold remediation it is ideal to have the roof repaired first or else you may have mold growth again if you wait on repairing the roof after having the mold removed

The most common roof leaks are the following:

• Ice dams
• Missing or broken shingles
• Damaged flashing

In the winter you could be experiencing an ice dam. Ice dams happen when the snow freezes at the edge of the roof causing water to back up and leak into your home. To prevent an ice dam try removing 2-4 feet of snow from the edge to prevent an ice dam from forming.

A storm can cause damage to your roof, it is a good idea to check your roof after a storm to see if the roof has any broken or missing shingles.

Damaged flashing will allow water to leak into your home. Check your flashing regularly to see if they have any damages.

We're faster to any disaster

We are dedicated to responding immediately when you contact us. If you suspect mold, we can come inspect it for you.

If your home or business suffers from mold growth, call us today at (503) 648-8513

Winter Weather tips

2/28/2019 (Permalink)

Winter weather can bring about more issues than just slippery roads and a sidewalk to shovel. If you live where temperatures sink below freezing level, you are also at risk for frozen pipes and ice dams, which can create a major disaster at your home or property.

FROZEN PIPES

Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages or kitchen cabinets. A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. To prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross.

-Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses. 

-Open kitchen cabinets to let warm air circulate near the plumbing.

-When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.

-Keep your heat set to the same temperature both day and night.

ICE DAMS

Ice dams can be a little-known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof ’s shingles and into the structure’s interior areas, as well as causing gutters and shingles to move or fall. Icicles can be an initial sign of an ice dam, according to Travelers.com. To spot ice dams inside, “check for water stains or moisture in your attic or along the ceiling of exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane.” Removing an ice dam as soon as it is found is vital to helping prevent damage to your property and can be done using heated cables, a roof shovel or calcium chloride ice melter.

If winter weather causes water damage to your property, your local SERVPRO® Franchise Professionals are only a call away, 24/7, ready to restore to preloss condition,